CloudAccess Key Documentation

Pick the role that matches what you need to do.

Client Admins

Office Managers, IT Administrators, owners, HOA boards, property managers — anyone responsible for configuring access for their organization.

• Getting Started
• Creating Groups
• Managing Users
• Assigning Cards
• Setting Permissions

Dealers

Installers, dealer-portal users, and field technicians managing client sites.

• Dealer Portal Overview

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:::info AccessCore One vs. legacy controllers

CloudAccess Key supports two controller generations:

• AccessCore One — the current platform installed at every new client site. Uses the V2 interface in the Web UI.
• Legacy — older controllers still supported for existing clients, but no longer installed new. Uses the V1 interface in the Web UI. Existing sites are migrated to AccessCore One over time.

Each guide calls out steps for both. If a feature only exists on AccessCore One, that's noted explicitly.

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:::tip Hardware install & wiring

Dealer install and wiring guides for the AccessCore One controller are in Dealer → Hardware & Wiring — power, readers, locks, REX and door contacts, fire alarm, network, and a full terminal reference.

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