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Assigning Cards

A Card in CloudAccess Key is any credential a User presents to unlock a door. Cards can be:

  • Physical cards (printed, programmed by your dealer or in-house enroller)
  • Key fobs
  • Mobile credentials (phone-based, via NFC or Bluetooth)

Each Card has a unique number printed or encoded on it. You associate Cards with Users so the system knows who is using what credential.

Before you assign Cards​

  • The User must already exist — see Managing Users
  • You need the Card Number (printed on the card or supplied by your dealer)
  • For mobile credentials, the User must have the CloudAccess Key mobile app installed

Steps — AccessCore One controllers​

These steps cover AccessCore One controllers (V2 interface) — the current platform.

Step 1: Open the User's profile​

Screenshot placeholder — V2 navigate to User detail.

User detail V2

Step 2: Open the Cards / Credentials section​

Screenshot placeholder — V2 Cards section of User detail.

Cards section V2

Step 3: Add a Card​

Screenshot placeholder — V2 Add Card form.

Add Card V2

Enter the Card Number and (optionally) a label like Primary fob or Backup card.

Step 4: Save and verify​

Screenshot placeholder — V2 Card listed under User.

Card saved V2

Test the Card at a door the User's Group is permitted to access.

Steps — Legacy controllers​

These steps cover legacy controllers (V1 interface) — for sites not yet migrated to AccessCore One.

Step 1: Open the User's profile​

Screenshot placeholder — V1 User detail.

User detail V1

Step 2: Assign Card​

Screenshot placeholder — V1 Assign Card form.

Assign Card V1

Step 3: Save​

Screenshot placeholder — V1 Card saved confirmation.

Card saved V1

Mobile credentials​

To send a User a mobile credential:

  1. Confirm they have the CloudAccess Key mobile app installed and signed in.
  2. On the User profile, choose Issue Mobile Credential (V2) or Send Mobile Pass (V1).
  3. The User receives an invitation in the app and accepts.

Screenshot placeholder — mobile credential issue flow.

Reassigning and revoking Cards​

  • Reassign — remove the Card from User A, then assign to User B. Don't share Card Numbers across two active Users.
  • Revoke (lost / stolen) — mark the Card as Lost on the User profile. The system stops honoring that Card Number immediately even though the physical card may still exist.

Next steps​

  • Set Permissions on the User's Group so the new Card actually opens the right doors.